Effective Date: February 26, 2026

Don’s Appliances, Inc (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.

Information We Collect

We may collect the following information:

Name
Phone number
Email address
Service address
Appliance information
Payment information (processed securely through third-party providers)
SMS communication preferences

This information may be collected when you:

Submit a service request form
Contact us by phone, text, or web chat
Opt in to receive SMS communication
Make a payment
Verbally, during a conversation
Texting any of our office numbers or technitions
By filling out a paper form
By messaging the office throught the online webchat

How We Use Your Information

We use collected information to:

Schedule and manage service appointments
Appointment reminders
Communicate regarding service updates
Provide estimates and invoices
Billing inquiries
Respond to customer inquiries
Improve our services
Promotions and offer
Send SMS notifications when consent is provided

We do not sell or rent your personal information.

SMS Communications

If you opt in to receive SMS messages from Don’s Appliances, Inc:

Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact our office directly.

SMS consent is not shared with third parties for marketing purposes.

Information Sharing

We may share your information only with:

Payment processors
Service scheduling software providers
Technology providers necessary to operate our business

We do not sell your personal information to third parties.

Data Security

We implement reasonable administrative and technical safeguards to protect your personal information.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting our office.

Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Information

Don’s Appliances, Inc
Long Beach, California
Murrieta, California
Phone: 562-437-6666 or 951-529-7870
Email: service@donsappliancessocal.com